Privacy and Data Policies - Hemp for Carbon Removal

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Privacy and Data Policy for Tao Climate Limited

Who we are

Hempoffset is wholly owned by Tao Climate Limited.

Address: 2 Dispensary Lane, Rathfarnham, Dublin, D14 N6Y5, Ireland.

Phone: + 353 87 249 3051.

Tao Climate Limited is registered in Ireland, number 730527, and governed by trading and environmental regulations of the Republic of Ireland and the European Union. We pay taxes in Ireland.

Our website address is: https://www.hempoffset.com.

Our approach to your data, privacy and transparency

We do not practise or endorse surveillance capitalism, i.e. the tracking of website visitors across the web, and the sharing of user data with other apps so as to predict your behaviour and sell you stuff. We will never share or sell any data you supply to us, whether it’s supplied knowingly or unknowingly. We use your data only to optimise our platform, to improve your experience with us, and to help stop climate change.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We use HubSpot as our CRM (Customer Relationship Management) software, so data you supply to us on forms is stored securely by them.

We use Shopify as our secure retail and account management software, so data you supply when making a purchase is stored securely by them.

We use Google form, email and analytics software. Data supplied by you on Google forms and in email is stored securely by Google. Cookies enabled by Google Analytics are used to supply us with data on website usage.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments are checked through an automated spam detection service.

Data Protection Policy for Tao Climate Limited

Introduction:

At Tao Climate Limited, we are committed to protecting the privacy and security of our customers and their data. This Data Protection Policy outlines the steps we take to ensure the safe and secure handling of personal data stored in our Hubspot CRM.

Data Collection and Use:

We collect and use personal data only for legitimate business purposes, such as to provide customer support, communicate with customers, and improve our products and services.
Personal data is defined as any information that can be used to identify an individual, including but not limited to name, email address, phone number, and postal address.
We do not collect any sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless required by law.

Data Storage and Security:

Personal data is stored in our Hubspot CRM, which is a secure and reliable cloud-based platform.
Hubspot implements a range of security measures, including encryption, secure socket layer (SSL) certificates, and regular backups, to protect personal data from unauthorised access, theft, or loss.
We also implement additional security measures, such as access controls and password policies, to further enhance the security of our Hubspot CRM.

Data Access and Retention:

Access to personal data is restricted to authorised personnel who need it to perform their job functions.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, after which it is deleted or anonymized.

Data Subject Rights:

Customers have the right to request access to their personal data stored in our Hubspot CRM, and to request its correction or deletion.
Customers may also request that we restrict the processing of their personal data, or object to its processing altogether.
To exercise these rights, customers may contact us via email at hello@taoclimate.com.

Data Breaches:

In the event of a data breach, we will take prompt action to contain the breach, minimise its impact, and notify affected individuals and relevant authorities as required by law.
We also maintain a data breach response plan, which outlines the steps we will take in the event of a breach, to ensure a prompt and effective response.

Conclusion:

By using our products and services, customers agree to the terms of this Data Protection Policy. If you have any questions or concerns about how we handle personal data, please do not hesitate to contact us at hello@taoclimate.com.

Data Breach Response Plan for Tao Climate Limited

Introduction:

A data breach can have serious consequences for both customers and the reputation of Tao Climate Limited. This Data Breach Response Plan outlines the steps we will take in the event of a breach of personal data stored in our Hubspot CRM.

Step 1: Detection and Containment

In the event of a data breach, our first priority is to detect and contain the breach as quickly as possible.
To do this, we will monitor our systems and networks for any unusual activity, and investigate any reports of a breach.
Once the breach has been contained, we will assess the extent of the breach and determine the types of data that have been impacted.

Step 2: Notification and Communication

If the breach involves personal data, we will promptly notify affected individuals and relevant authorities as required by law.
We will also provide regular updates to affected individuals and relevant authorities on the status of the breach and any actions we are taking to mitigate its impact.

Step 3: Root Cause Analysis

Once the breach has been contained, we will conduct a root cause analysis to determine the cause of the breach and identify any weaknesses in our security measures.
This analysis will inform any changes we make to our security measures to prevent similar breaches in the future.

Step 4: Data Recovery

If the breach has resulted in the loss or theft of personal data, we will take steps to recover the data, if possible.
If recovery is not possible, we will work with affected individuals and relevant authorities to determine the best course of action.

Step 5: Review and Improvement

After the breach has been fully resolved, we will conduct a thorough review of our Data Breach Response Plan and make any necessary improvements.
This will help to ensure that we are better prepared for future breaches and that we can respond more effectively.

Conclusion:

A data breach is a serious matter, and we are committed to responding quickly and effectively in the event of a breach of personal data stored in our Hubspot CRM. By implementing this Data Breach Response Plan, we aim to minimise the impact of a breach and protect the privacy and security of our customers and their data.

General Data Protection Regulation (GDPR) Policy for Tao Climate Limited

Tao Climate Limited is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy outlines our approach to collecting, processing, and storing personal data in our Hubspot Customer Relationship Management (CRM) system.

Definitions:

“Personal data” refers to any information relating to an identified or identifiable natural person.
“Processing” refers to any operation or set of operations performed on personal data.

Data Collection and Processing:

Tao Climate Limited collects personal data only for specific, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
The personal data collected and processed by Tao Climate Limited includes but is not limited to:
- Names
- Contact information (email, phone number)
- Company information

Consent:

Tao Climate Limited obtains valid and informed consent from data subjects before collecting, processing, and storing their personal data in our Hubspot CRM.
Data subjects have the right to withdraw their consent at any time.

Data Security:

Tao Climate Limited implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing personal data.
Access to personal data in our Hubspot CRM is restricted to authorised personnel who have a legitimate need to process this data.
Tao Climate Limited regularly backs up data stored in our Hubspot CRM to protect against accidental or unauthorised destruction or loss.

Data Retention:

Tao Climate Limited retains personal data only for as long as necessary to fulfil the specific purposes for which it was collected.
When the retention period has expired, Tao Climate Limited securely deletes or anonymizes the personal data.